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Shipping & Delivery

DISPATCH

All orders are generally shipped out the same day we receive your payment, however, during busy periods, orders may take longer to ship. All orders are shipped with tracking.

DELIVERY WITHIN AUSTRALIA

Delivery Method

Estimated Timeframe*

Cost

Australia Post - Standard

2-5 Business Day (Up to 14 days in remote areas)

$15 or FREE for orders over $75

Australia Post - Express

1-2 Business Day (Up to 7 days in remote areas)

$14 flat rate

Local Pick-Up - Brisbane

Ready next business day

FREE

*The above timeframes are provided by Australia Post and are an estimate only. We cannot guarantee your parcel will arrive within these timeframes.

LOCAL PICK-UP

If you're in the Brisbane area or surrounds, you can pick your order up for FREE from our salon based in Camp Hill!

Place your order online as normal and at checkout, select "Pick-Up" as your delivery method. Our team will then have your order ready as soon as possible (usually by the next business day) and will notify you when it's ready to pick-up.

INTERNATIONAL ORDERS

We ship worldwide. Shipping costs for international orders are listed below. All orders are sent with tracking.

International orders may take between 2-3 weeks to arrive depending on where you are located. If your order has not arrived after 2 weeks, please check your tracking information before contacting TSÓK & co.

Delivery timeframe estimation according to Australia Post:

- NZ 7-10 business days from $15AUD

- UK, Ireland, Finland, Germany, Greece 10-25 business days from $26.50AUD

- USA 10-18 business days from $21AUD

If your country is not listed above and you would like an estimation of how long your order may take and the cost, please email us at enquiries@tsokandco.com.au

Please note, TSÓK & co is not responsible for any international customs fees that may occur.

Please note, TSÓK & co is not responsible for any items that may be held within customs. If your order is held in customs, it is the responsibility of the buyer/customer to contact their local customs and organise for their order to clear customs.

*Shipping prices above are quoted in AUD.