Terms & Conditions



TSÓK & Co accepts payment via PayPal, Visa, American Express, Mastercard.


All orders are generally shipped out the same day we receive your payment, however, during busy periods, orders may take longer to ship.

We offer a 100% money back guarantee. Send back your item within 30 days of purchase, and we will refund your money in full, excluding shipping costs.

Please note: Does not apply to general wear and tear, misuse, and private label orders.

We reserve the right to refuse orders we think may be fraudulent.


TSÓK & Co offers a 100% money back guarantee on all orders. Simply return the item to us within 30 days of purchase, and we will refund your money in full, excluding shipping costs.

In order for us to process your request quickly, please follow this procedure:

  1. Email returns@tsokandco.com.au with your name, phone, address, a copy of your invoice showing order number, the reason you’re returning the product, and if the product was damaged in shipping, a photo of the damaged product.
  2. Send items to: TSÓK and Co, PO Box 88, Carina Qld  4152 – please include your contact and order details. If undamaged, brushes must be in original and unused condition.
  3. We will refund the purchase price using the same payment method you used for the sale.


You will receive 10% OFF your orders.

There is a limit of 1 item per brush or set.

Not to be used in conjunction with other offers such as free shipping or discounts.

Abuse or misuse of your codes will result in the codes being removed from your account.

Publishing the codes publicly is prohibited.

Bloggers and YouTubers:

TSÓK & Co does not accept requests of payment for product reviews, nor do we pay for positive reviews.


Prizes are to be claimed within 30 days of announcement.


TSÓK & Co will not accept abusive or defamatory behaviour directed at staff either by phone, email or via social media. Any persons found to be insulting, insinuating, abusive, or acting aggressively towards TSÓK & Co on social media will be blocked.

Customers found to be acting in an aggressive, defamatory, or abusive manner will have their orders refunded and cancelled, and their registration denied.


This Privacy Policy governs the manner in which TSÓK & Co collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://tsokandco.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by TSÓK & Co.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

TSÓK & Co may collect and use Users personal information for the following purposes:

  • – To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • – To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • – To improve our site

We may use feedback you provide to improve our products and services.

  • – To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • – To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

  • – To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

TSÓK & Co has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
PO Box 88, Carina Qld 4152

This document was last updated on 27 April 2020..